Who we are
Our website url is: https://www.custom-made.gr
Therefore, the visitor or user must read these terms carefully before using their services and if they do not agree, they must not use our services and content.
The visitor-user is kindly requested to check the content of these pages for possible changes. The continued use of Custom-made.gr even after any changes means the unconditional acceptance by the visitor-user of these terms.
The copyrights of the content (programs, information, data) of this web site are protected by Greek, Community and international intellectual and industrial property laws and belong exclusively to the Single Member P.C. under the name CUSTOM MADE ΜΟΝ. Ι.Κ.Ε. hereafter referred to as the “Company”) or their respective intellectual creator. The information published on Custom-made.gr is forbidden to be republished in whole or in part. Any reproduction or dissemination of the content in any way or means for any use is permitted only upon written permission of the Company or of the copyright or copyright holder.
The display on the website of illustrations, logos, names, labels, representing the Company or third parties should in no case be construed as a transfer or assignment of a license or right to use it, as long as it is protected by the trademark law.
The Company does not guarantee nor is responsible for the accuracy and accuracy of the information that the user receives through his network, nor for the delay or inability to use his network or any errors in the transfer of data or information (destruction of files, storage of viruses, etc.).
Any reference or referral through links to other Internet sites is provided to facilitate the user. The Company does not guarantee or be liable for the content, the products and services provided (advertising or sale) in these online sites.
The Company expressly states that the user bears the exclusive responsibility of choosing, storing, installing and using the functions of the software products available through its web site.
The use of the Company’s website must be done solely for legitimate purposes and in a) that its use is not hindered by third parties b) in accordance with law and morality c) in a way that does not cause damage to the services provided and the network that provides and supports them.
Users of the site accept that they will not use it to post, email or otherwise transmit any content that is unlawful, harmful, threatening, abusive, defamatory, defamatory, vulgar, obscene, and in any way contrary to morality, or is a violation of someone else’s privacy, shows empathy, or expresses racial, national and other distinctions, can cause harm to minors in any way, or is not entitled to transmit in accordance with law (such as confidential information obtained or disclosed as part of a business relationship or covered by confidentiality agreements) that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties, contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or operate any software or computer hardware, breach in any way the existing Greek and EU legislation and its provisions may impede third in any way and any content used to collect or store personal data about other users.
In any case and subject to the above, the user has the ability to inform third parties (by e-mail, Facebook, Twitter, etc.) of everything that is available through the website.
The site may contain news services, newsgroups, forums, related websites, and / or other communication options in general. Users are therefore obliged to use these communications services in accordance with the applicable legal framework, public sentiment and morality, without breaching the rights of others protected by law. In particular, each user has the obligation not to publish:
- pornographic, obscene, erotic material, material that encourages pedophilia
- material and contrary to national and / or Community and / or international free competition law
- material harmful and contrary to national and / or Community and / or international commercial communication law
- material offensive or for purposes contrary to morality
- material for purposes contrary to public policy
- material harmful to the rights of third parties, with particular reference to the legislative framework for the protection of industrial and intellectual property rights
- material that is or is being acquired illegally (but not limited to, pirated software and / or unauthorized copies)
- information or databases as opposed to current legislation.
- Violation of these rules will allow the Company the right to immediately interrupt access to the site for the user involved in such violations.
Ads and Sponsors
The user must be aware that promotional messages and sponsor messages can be posted on the website. In this context, any complaints about the content of promotional material on the site should be forwarded to direct stakeholders, since the Company has no responsibility whatsoever.
Any of the users, at any stage, may be canceled for the following reasons:
If he does not sign the statement that he is not included in the categories of persons who are not eligible to participate.
If for any reason they do not accept these terms as a whole, which are all considered essential.
In the event of failure to appear or could not be found in order to receive the product, the deadline set by the Company.
The Company prioritises the protection of your personal data and complies with the applicable law of the Hellenic Data Protection Authority 2472/97 applicable to personal data bases as well as with the European General Data Protection Regulation (GDPR) and is committed to their full implementation taking into account the adoption of appropriate technical and administrative measures.
The Company has taken the technical measures to ensure the protection of personal data while transmitting, managing and storing, but the nature of the internet is such that nothing can guarantee absolute protection. For this reason, you can also contact us by alternative means (eg by telephone).
The Company is responsible for managing and protecting the personal data of visitors and users of the site in accordance with the Hellenic General Rules on the Protection of Personal Data (679/2016) as well as with national, Community and international law on the protection of the rights and freedoms of individuals with regard to the processing of personal data, as applicable.
The Company uses visitor data (name, surname, e-mail address, contact phone number, etc.) if they have been registered through the contact form of the website for contacting them.
The Company uses visitor data (e-mail address) once the e-mail address has been posted to predefined site fields to remind an incomplete purchase for products that have been added and remain in the shopping cart.
The Company uses visitor data (IP address), if allowed by themselves, in order to find the nearest store.
The Company has taken all the necessary measures, using the most up-to-date and advanced methods, to ensure maximum security of Personal Data as well as electronic transactions. All information, related to user personal information, is secured by SSL, with 4096-bit encryption (the most powerful today) for secure online trading. SSL (Secure Sockets Layer) is today the world standard on the web for website certification for network users and encryption of data between network users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sender software and decrypted by the receiving software, thereby protecting personal information when transferred. In addition, all information sent under the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed during transport.
User and transaction information is treated as private, as is the case with regular business transactions. Users in providing their information in the context of their transactions as hereto will be informed by the Company will consent to and will accept the forthcoming processing of such personal data for the purposes of smooth and easy transaction between the parties.
We do not provide your personal data to third parties other than to those with whom we work together and who are necessary or facilitated to provide our services to you but under conditions that ensure that your personal data is not tampered with, other than the purpose of the transmission according to the above. As part of our activities, we use third-party providers, such as transport companies, which provide services on our behalf. We inform you that the above categories of recipients of your personal data are processors for our account and therefore as such do not process your data beyond the above purposes of transmission. In any case, our Company will not sell or otherwise transmit or disclose personally identifiable information to visitors / users of its website to third parties other than the above, without the express consent of the visitor / user, except for the application of relevant legal dictates if this is required by a court decision or a decision of another public authority and to the competent authorities alone.
In all cases unauthorized access to our personal data, including our employees, is forbidden.
Also, the existence of the right to information, access, deletion, objection, purpose limitation and portability in accordance with Articles 12-22 of the Hellenic General Personal Data Protection Act and the applicable national law) is hereby notified.
This policy relates to all of you who purchase and use our products or services through our sales outlets (stores), by phone, apps or through our site.
Learn more about the Cookies we use
Custom-made.gr uses the following Google Analytics features based on the display ads: Remarketing, Google Display Network display reports, Doubleclick Campaign Manager integration, and demographic and interest reports.
Using Ad Settings, visitors can opt out of Google Analytics for display ads and customize Google Display Network ads.
Custom-made.gr uses remarketing with Google Analytics for Internet advertising.
Third-party vendors, including Google, may display our ads on websites on the Internet.
Custom-made.gr and third-party vendors, including Google, use original manufacturer cookies (such as the Google Analytics cookie) and third-party cookies (such as DoubleClick cookie) to update, optimize, and show ads based on previous visits some users on our site.
Custom-made.gr and third-party vendors, including Google, use original manufacturer cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) to run reports on how our ad impressions , other uses of advertising services, and interactions with these ad impressions and advertising services are associated with visits to Custom-made.gr.
When using the Company’s site, data such as the user’s IP, browser, operating system, date and time of each call to our server, where it came from our site are collected and stored in log files of the server (referrer) and other similar items. These data can not identify the user, but they need to monitor the smooth operation of our server, optimize our ads, and provide information to authorities in case of cyber attacks.
Subscription to our newsletter and contact forms
On the Company’s site, users can subscribe to our newsletter and also contact us through our contact form or application form of our price list and other material. In these cases, email, name, date and time of shipment and user IP are stored on our server, as well as in an external newsletter service, MailChimp, and the sending of informational and educational emails begins. In each sending, the recipient is able to discontinue downloading subsequent email by choosing to unsubscribe from the newsletter.
The Company’s informational and educational email contains tracking pixels that allow statistical analysis of the success or failure of each mission. From the tracking pixel we can see if an email was opened and which links it clicked on.
If you are requesting a website or ad campaign to be created through the contact form, your details are stored for processing by the Company’s sales department.
Custom-made.gr is allowed to send customers to e-mails marketing after consent. This form of consent must be freely given, concretely up to date and clear. These prerequisites are met when customers have chosen to receive e-mails marketing.
Customers will always have the right to disagree, on demand and at no cost, with the processing of customer-related personal data for direct marketing purposes without having to provide specific justification. Customers can do so by using the “Unsubscribe” link that they will find in the emails they receive from us or by contacting us at firstname.lastname@example.org Once a customer has disagreed, this customer’s personal data will not processed for direct marketing.
E-mails contain information that we believe can be of interest to our clients such as the latest news about our products and services.
Comments on the blog
Our site users have the ability to leave comments on our blog. In this case, the name, email, registration date and time is stored and their IP is stored on our server. If a user leaves a comment on a blog post where previous users have left a comment, then previous users are notified by email about the new comment. This is necessary so that they can respond immediately.
Send a resume and subscribe to the rating system for prospective partners, cooperators or affiliates
In case you send us your CV to work with the Company, you will be asked for many personal details, such as date of birth, place of residence, personal interests, previous employers, work history, training, This data is stored on our server, not available to third parties.
In order to fulfill the basic purpose of the Company which is the sale of products. Your data will be retained for a reasonable amount of time to fulfill the delivery of the products and possible contractual obligations arise from the sale (eg returns, warranties) as required by law.
In case you want it to easily track the history of your purchases or your relevant information about the Company’s news and more.
Use of your personal information to handle a request (for example, a change of shipping address) or any other difficulty, question or query that arises for the proper execution of your order or your request.
Provision of your personal data to third parties
Provision of your personal data to third parties to complete your order (eg courier company to take delivery of your order).
Send satisfaction research requests
Send satisfaction research requests to improve our products or services and experience navigation on our site.
Personal information about our services
Personal information may be required to perform services to you, such as hosting, domain registration, etc. This data is available for the purpose of performing the service and the corresponding providers, name registers, SSL publishers, server providers,
Statistical analysis of traffic data
Behavior data on our site, such as what pages are visited, times of stay, from which site it came (referrer), visit rate, etc. stored in third-party services such as Google Analytics for the purpose of improving the Company’s marketing. This data does not personally identify users. These third-party services store cookies to work.
For advertising purposes, traffic data is provided to third-party services, such as Google and Facebook, to display advertising messages on a third-party site.
Cooperation with authorities
Personal data may be communicated to judicial, police and other administrative authorities at their legitimate request and in accordance with any applicable law.
Guarantees we receive to protect your data
When you grant us your personal information, we take steps to ensure that it is kept and handled safely. In order to protect your personal data, we receive adequate physical, technical and organizational protection measures. We update and control the security technology we use on a sustained basis. We restrict access to your personal data to only those employees and the Company’s stores who need to know this data in order to provide you with the services you desire. In addition, we educate all employees about the importance of confidentiality and the maintenance of privacy and security of your personal data. Among other things, we have implemented the following technical and organizational measures and procedures to protect your personal data from any loss, alteration, tampering or alteration:
- access to your personal data is restricted to the number of authorized persons for these purposes
- IT systems used to process the data are only accessible by authorized persons
- access to these IT systems is monitored to detect and prevent unauthorized access immediately
- the use of information systems and programs for computers installed in a way that minimizes the use of personal data and / or user authentication data
- the adoption of individual procedures for the retention of personal data and the safe deletion / destruction thereof
- periodic review (every 5 years) and disable inactive accounts.
Under the Law on the Protection of Individuals with regard to the Processing of Personal Data (Regulation 2016/679) and on the free movement of data you have the possibility to exercise the following rights:
(a) Access and Information
You have the right to obtain information about what data we have collected, for what purpose we have collected and for how long we will maintain it.
You have the right to ask us to correct any inaccurate information about you or to supplement additional information about you.
c) Limitation and countering of processing
You have the right to ask us to restrict or exclude the processing of your personal data if you question the accuracy of the information we hold for you if you realize that we process your data in an illegal manner or if you no longer want to receive promotional messages about products and our services.
You have the right to ask us to transfer your personal data to another organization for you.
You have the right to ask us in writing to delete your personal data when it is no longer necessary in relation to the purpose that was collected, if you wish to withdraw your consent to the processing of those data, and if your data is being subjected to illegal processing by breaching it Data Protection Regulation.
(f) Submission of a complaint to the competent authority
Lastly, you have the right to file a complaint with the competent Greek independent authority, which is the Hellenic Data Protection Authority, in the event of your data being processed unlawfully (http://www.dpa.gr/)
Collaborating companies – Social media
The company does not pass on your personal data to anyone except where it is necessary to fulfill its primary purpose of selling products (for example, we need to pass on your information to the courier company in order to deliver your order) . Also, where permitted by law, transfer to third parties to perform transactions, research and promotions, always with your consent. Such recipients may be service providers that provide promotional & research programs through e-mail distribution, questionnaires. The collaboration is done in accordance with the privacy and security of your personal data, which is used only for the fulfillment of the specific services and for a certain period of time beyond which these data are deleted or converted to anonymous and only in the form of statistical data.
For questions regarding the control and processing of personal data, as well as requests for copying or deleting them, you can send e-mail to: email@example.com.
The use of Custom-made.gr requires the unconditional acceptance by the user of the above terms. Terms may change without notice. Every change will be posted on this page.